Logistics Coordinator: Fleet Dispatch & KPI Reporting

NFI; Village of Islandia (NY); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription Drug Coverage

401k Plan

Wellness Program

Life Insurance

Paid Time Off

Paid Parental Leave

among other benefit plan options

Job summary

NFI is seeking a Logistics Coordinator in Islandia, NY, to direct the Dedicated Fleet operation and assist the Project Manager with safety, policy implementation, and driver management. The role includes load planning, scheduling, dispatch, and payroll tasks with emphasis on accuracy and cross-functional communication.

You will coordinate with home-office invoicing and drive KPI reporting, while ensuring timely completion of daily tasks and high service levels.

Qualifications

• Minimum 2-3 years experience in logistics and/or transportation.
• Computer applications experience including MS Office and TMW strongly desired.
• Excellent customer service, problem solving, communication and decision making skills.
• Excellent oral and written communication skills.
• Ability to work efficiently and multitask.
• Ability and availability to work extended hours if necessary.

Responsibilities

• Maintains positive and encouraging working relations with all drivers.
• Provides constant communications of service issues to appropriate personnel and departments, both internal (NFI) and external (Customer).
• Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources.
• Coordinates daily data entry into NFI’s proprietary order-management-system, TMW.
• Coordinates with home-office invoicing team to ensure timely and accurate completion of weekly customer invoices.
• Ensures accurate and timely completion of daily and weekly tasks.
• Provides weekly KPI/performance data reports to both internal and external parties.
• Coordinates daily on scheduling truck and trailer maintenance.
• Works with safety department on DriveCam, driver compliance and HOS issues.
• Assists Project Manager with implementing NFI’s Safety, Security and Labor policies.
• Assists and provides coverage throughout departments during vacations, holidays if necessary.
• Manages and maintains driver payroll.
• Audits and approves driver expense reports.
• Provides assistance to Project Manager wherever needed.

Skills

Logistics

Scheduling

Dispatch

Customer service

Communication

Multitasking

Hours flexibility

Tools

TMW

MS Office

Job description

NFI is seeking a Logistics Coordinator in Islandia, NY, to direct the Dedicated Fleet operation and assist the Project Manager with safety, policy implementation, and driver management. The role includes load planning, scheduling, dispatch, and payroll tasks with emphasis on accuracy and cross-functional communication.

You will coordinate with home-office invoicing and drive KPI reporting, while ensuring timely completion of daily tasks and high service levels.