Fleet Dispatch & Logistics Coordinator

NFI; Manchester (CT); On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription Drug Coverage

401k Plan

Wellness Program

Life Insurance

Paid Time Off

Paid Parental Leave

other benefit plan options

Job summary

NFI in Manchester, CT is seeking a Logistics Coordinator to oversee the Dedicated Fleet operations and support the Project Manager. The role involves load planning, driver scheduling, dispatch, data entry in TMW, and coordinating with invoicing to ensure timely weekly customer invoices.

The incumbent will maintain driver payroll, prepare KPI reports, and assist with safety and labor policy implementation, with opportunities to cover during vacations and holidays.

Qualifications

• Minimum 2–3 years experience in logistics and/or transportation.
• Strong computer skills including MS Office and TMW.
• Excellent customer service, problem solving, communication and decision making skills.
• Excellent oral and written communication skills.
• Ability to work efficiently and multitask.
• Ability and availability to work extended hours if necessary.

Responsibilities

• Maintains positive and encouraging working relations with all drivers
• Provides constant communications of service issues to appropriate personnel and departments, both internal (NFI) and external (Customer)
• Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources.
• Coordinates daily data entry into NFI’s proprietary order-management-system, TMW.
• Coordinates with home-office invoicing team to ensure timely and accurate completion of weekly customer invoices
• Ensures accurate and timely completion of daily and weekly tasks
• Provides weekly KPI/performance data reports to both internal and external parties
• Coordinates daily on scheduling truck and trailer maintenance.
• Works with safety department on DriveCam, driver compliance and HOS issues
• Assists Project Manager with implementing NFI’s Safety, Security and Labor policies
• Assists and provides coverage throughout departments during vacations, holidays if necessary
• Manages and maintains driver payroll
• Audits and approves driver expense reports
• Provides assistance to Project Manager wherever needed

Skills

Logistics experience

Customer service

Communication skills

Multitasking

Problem solving

Extended hours

Tools

MS Office

TMW

Job description

NFI in Manchester, CT is seeking a Logistics Coordinator to oversee the Dedicated Fleet operations and support the Project Manager. The role involves load planning, driver scheduling, dispatch, data entry in TMW, and coordinating with invoicing to ensure timely weekly customer invoices.

The incumbent will maintain driver payroll, prepare KPI reports, and assist with safety and labor policy implementation, with opportunities to cover during vacations and holidays.