Logistics Coordinator: Fast-Paced Problem Solver

ShipNova; Denton (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401k contribution opportunities

Paid time off

Job summary

ShipNova is seeking a Logistics Coordinator to support daily freight operations and deliver exceptional service to customers and carrier partners. This entry-level role moves shipments from pickup through delivery while you learn the transportation industry and ShipNova's processes.

This role is ideal for someone who enjoys solving problems, staying organized, and making an impact, with opportunities to grow within the operations team.

Qualifications

• High school diploma or GED required or equivalent.
• Associate's or Bachelor's degree preferred.
• 0–2 years of experience in logistics, transportation, customer service, operations, or a related field.
• Strong written and verbal communication skills.
• Excellent organizational and time management abilities.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Basic computer proficiency, including Microsoft Office.
• Positive attitude with a willingness to learn.

Responsibilities

• Coordinate freight shipments from pickup through final delivery.
• Monitor shipment progress and proactively identify potential service disruptions.
• Communicate shipment updates with customers, carriers, and internal teams.
• Schedule pickup and delivery appointments.
• Resolve shipment delays, service exceptions, and operational issues.
• Maintain accurate shipment information within the Transportation Management System (TMS).
• Ensure all required shipping documentation is complete and organized.
• Build relationships with carriers to support successful shipment execution.
• Work closely with Account Managers and Sales to deliver an exceptional customer experience.
• Assist with reporting, data entry, and operational tracking.
• Learn industry best practices while continually expanding logistics knowledge.

Skills

Communication skills

Organization

Time management

Willingness to learn

Education

High school diploma or GED

Associate's or Bachelor's degree preferred

Tools

Microsoft Office

Job description

ShipNova is seeking a Logistics Coordinator to support daily freight operations and deliver exceptional service to customers and carrier partners. This entry-level role moves shipments from pickup through delivery while you learn the transportation industry and ShipNova's processes.

This role is ideal for someone who enjoys solving problems, staying organized, and making an impact, with opportunities to grow within the operations team.