Logistics Coordinator: Dispatch, Scheduling & Customer Care

Express Employment Professionals - Cincinnati East

Carlstadt (NJ)

On-site

USD 42,000 - 62,000

Full time

9 days ago

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Express Employment Professionals - Cincinnati East seeks a Logistic Coordinator to support daily transportation, dispatch and fleet operations for a busy stone company. You will be the main contact for customers, carriers, and internal departments to ensure on-time deliveries.

Ideal candidate has 2–5 years in logistics/dispatch, familiarity with Odoo or ERP systems, and strong communication and multitasking abilities.

Qualifications

2–5 years of logistics, dispatch, transportation, or fleet experience preferred.
Experience with Odoo or other ERP systems preferred.
Proficiency with Microsoft Outlook, Teams, Excel, and Word.
Strong communication and organizational skills.
Ability to multitask in a fast-paced environment.
Excellent customer service skills.

Responsibilities

Dispatch company drivers and monitor daily delivery routes.
Communicate route changes, delays, and issues with drivers and clients.
Coordinate same-day problem resolution between drivers, customers, and warehouse personnel.
Assist with route planning to maximize fleet utilization.
Schedule customer delivery appointments and pickup windows.
Send appointment confirmations, delivery notifications, and proof of delivery emails.
Serve as the face of Logistics for customers arriving to pick up orders.
Manage the centralized Logistics inbox as the primary point of contact for transportation requests.