Dispatch Coordinator: Keep Services Moving & Grow Career

Express Employment Professionals - Cincinnati East; Portland (OR); On-site; USD 42,000 - 62,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a Dispatcher to coordinate daily service operations, communicate with customers and field technicians, and keep schedules running smoothly.

The role requires attention to detail, the ability to work under pressure, and a customer-service mindset to ensure timely and accurate service delivery. This is a full-time position with growth opportunities within a supportive team.

Qualifications

• Minimum of 2 years of dispatch or scheduling experience.
• High school diploma or GED required.
• Excellent communication and customer service abilities.
• Proficient with computers, dispatch software, and multi-line phone systems.

Responsibilities

• Schedule and dispatch technicians to service calls efficiently and accurately.
• Communicate with customers and field crews to provide updates and coordinate schedules.
• Monitor daily routes, adjust schedules as needed, and respond quickly to emergencies or delays.
• Maintain accurate dispatch records and ensure all job information is up to date.

Skills

Dispatch software

Multitasking

Communication

Customer service

Time management

Education

High school diploma or GED

Tools

Computers

Multi-line phone systems

Job description

Express Employment Professionals - Cincinnati East is seeking a Dispatcher to coordinate daily service operations, communicate with customers and field technicians, and keep schedules running smoothly.

The role requires attention to detail, the ability to work under pressure, and a customer-service mindset to ensure timely and accurate service delivery. This is a full-time position with growth opportunities within a supportive team.