Logistics Control Tower: Real-Time Shipment Tracking

Jobtailor; Lancaster (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Jobtailor in Lancaster, TX is seeking a logistics coordinator to monitor shipments from pickup to final delivery. You will review tracking reports every two hours and coordinate with drivers, carriers, and internal teams to keep status up to date.

The role requires 1–2 years in logistics, strong attention to detail, and proficiency with TMS and GPS platforms. A fast-paced environment and occasional after-hours work are expected.

Qualifications

• High school diploma or equivalent is required.
• 1–2 years in transportation, logistics, or related field preferred.
• Experience with TMS, shipment tracking, GPS, or similar platforms preferred.
• Experience communicating with drivers or carriers is a plus.
• Proficient in Microsoft Office (Outlook, Excel, Word, Teams).
• Ability to learn and use TMS and GPS tracking platforms.
• Strong attention to detail and accurate shipment data.
• Excellent organizational and time-management skills.
• Fluent English; willingness to work in a fast-paced environment.

Responsibilities

• Monitor shipments from origin pickup through final delivery.
• Review and update tracking reports every two hours.
• Track pickup, in-transit status, ETA, and delivery milestones.
• Obtain updates using TMS, GPS, and other tech platforms.
• Contact drivers, carriers, and partners for status updates.
• Document updates, ETAs, delays, and notes in systems.
• Monitor for delays and exceptions; escalate when needed.
• Follow up on outstanding updates and open items.
• Communicate shipment status to internal stakeholders.
• Track multi-mile movements and identify service disruptions.
• Confirm delivery status and supporting info when required.
• Maintain accurate shipment data in TMS and tools.
• Follow customer requirements and escalation procedures.
• Support research, reporting, and ad-hoc projects as assigned.

Skills

Shipment Tracking

Transportation Management Systems (TMS

GPS Tracking Platforms

Effective Communication

Organizational Skills

Time-Management

Team Collaboration

Proactive Follow-Up

Attention to Detail

Problem-Solving

Education

High School diploma or equivalent

Tools

Microsoft Office

Outlook

Excel

Word

Teams

Job description

Jobtailor in Lancaster, TX is seeking a logistics coordinator to monitor shipments from pickup to final delivery. You will review tracking reports every two hours and coordinate with drivers, carriers, and internal teams to keep status up to date.

The role requires 1–2 years in logistics, strong attention to detail, and proficiency with TMS and GPS platforms. A fast-paced environment and occasional after-hours work are expected.