Logistics Branch Manager: Lead Growth & Customer Excellence

John S. Connor; New York (NY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work flexibility

Health insurance

Dental and vision coverage

401(k) with employer matching

Paid vacation & PTO

Job summary

John S. Connor is seeking a Branch Manager in our New York area to direct daily operations, lead a team, and drive continuity and growth for the branch.

You will develop business strategies, manage budgets, supervise staff, and ensure compliance with company policies and laws while delivering exceptional customer service. The role requires a college degree or equivalent experience, a customs brokerage license, and freight forwarding background, with hybrid work options and opportunities to

Qualifications

• College degree or equivalent industry experience required.
• Customs brokerage license required or equivalent credentials.
• Freight forwarding background required.
• Experience managing a logistics/freight forwarding/customs brokerage team preferred.

Responsibilities

• Provide leadership to uphold company mission and values.
• Develop and implement business strategies; pursue new opportunities.
• Manage branch budgets with input from staff.
• Supervise staff and ensure policy compliance.
• Monitor shipments for timeliness and customer satisfaction.
• Coach staff for professional growth and organizational success.
• Travel as needed to meet with customers or manage business.

Skills

Leadership

Staff development

Communication

Problem-solving

Time management

Industry knowledge

Education

College degree or equivalent experience

Tools

Microsoft Office

Job description

John S. Connor is seeking a Branch Manager in our New York area to direct daily operations, lead a team, and drive continuity and growth for the branch.

You will develop business strategies, manage budgets, supervise staff, and ensure compliance with company policies and laws while delivering exceptional customer service. The role requires a college degree or equivalent experience, a customs brokerage license, and freight forwarding background, with hybrid work options and opportunities to