Logistics Area Lead

Swift Logistics; Phoenix (AZ); On-site; USD 67,000 - 92,000; Full time

Benefits offered by this job

401k

Medical

Dental

Vision

Disability Insurance

Life Insurance

Employee Stock Purchase Plan

Tuition Assistance

Military Leave

Vendor discounts

Job summary

Swift Transportation is seeking a transportation analyst lead to drive growth in their assigned region by guiding a team of analysts in buying and selling freight. You will optimize carrier relationships, negotiate rates and ensure customer-focused outcomes across complex freight scenarios.

The role emphasizes leadership, training, and the development of strategic brokerage solutions while maintaining high standards for performance and efficiency. Travel to sites and carriers may be required.

Qualifications

• Four (4) years' industry experience, inclusive of a combination of brokerage and working in Third Party Logistics (3PL) environment and sales/service experience required.
• One (1) year experience in obtaining, retaining, growing a team and brokerage book of business required.
• Prior customer service experience preferred.
• Good verbal and written communication skills.
• Detail-oriented with strong organizational skills.
• Microsoft Office Suite
• Report generation
• Mathematical, analytical and problem solving skills.
• Ability to interpret user needs and translate into system requirements.
• Ability to understand system data and to identify discrepancies
• Previous knowledge of system analytics helpful
• Bachelor's degree in business or related field; or equivalent combination of experience and education required.

Responsibilities

• Create and provide brokerage solutions for high-level complex freight conditions.
• Develop key carriers through increased volume, profitability and service offerings.
• Address escalated, highly complex carrier issues; provide problem resolution and deliver win-win solutions that ensure carrier satisfaction.
• Monitor team 's hourly refusal/acceptance of VIP load board from asset division.
• Facilitate route optimization and increase usage of key carriers.
• Monitor buy vs DAT, daily load count, loads per carrier/buyer, outbound calls, margins and fuel metrics.
• Build carriers through identification of continuous moves, drop trailer and backhaul opportunities.
• Oversight of negotiations of rates and terms.
• Promotes strong communication with Team and follow ups, to grow existing carrier base and reduce 'new carriers' through outbound calls and reduction of DAT Posts. Hold designated brokerage teams accountable for delivering on customer-focus expectations.
• Maintain focus on Key Performance Indicators, reports, metrics and methods for ongoing measurement of customer performance and departmental success. Embrace the use of Swift's business improvement tools and identify opportunities for continuous improvement.
• Maintain a positive work atmosphere by acting and communicating in a manner which reflects Swift's mission and values and facilitates the success of business unit in order to meet company expectations. Present a quality oriented image where the carrier and Swift's operations are treated in a consistent, professional, courteous and efficient manner, so that the impression is one of excellence.
• Perform additional responsibilities as assigned by leadership; perform site and carrier visits as necessary, which may require travel.

Skills

Four years industry experience

Team leadership

Verbal and written communication

Analytical skills

Education

Bachelor's degree in business or related field

Tools

Microsoft Office Suite

Report generation

Job description

Who We Are:

Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.

Job Responsibilities: What you will do

Responsible for consistently delivering on aggressive growth and profitability targets within their assigned region in order to position KNX as the best-in-class, asset based, 3PL. Provide leadership to team of transportation analysts as they buy and sell freight in a dynamic environment. Align the group for rapid and profitable growth through training, development and coaching. Build and optimize the use of carrier partner relationships, alliance partnerships and other relations to deliver the most compelling short and long-term customer value propositions and efficient means of moving our customer's freight.

• Create and provide brokerage solutions for high-level complex freight conditions.
• Develop key carriers through increased volume, profitability and service offerings.
• Address escalated, highly complex carrier issues; provide problem resolution and deliver win-win solutions that ensure carrier satisfaction.
• Monitor team 's hourly refusal/acceptance of VIP load board from asset division.
• Facilitate route optimization and increase usage of key carriers.
• Monitor buy vs DAT, daily load count, loads per carrier/buyer, outbound calls, margins and fuel metrics.
• Build carriers through identification of continuous moves, drop trailer and backhaul opportunities.
• Oversight of negotiations of rates and terms.
• Promotes strong communication with Team and follow ups, to grow existing carrier base and reduce 'new carriers' through outbound calls and reduction of DAT Posts. Hold designated brokerage teams accountable for delivering on customer-focus expectations.
• Maintain focus on Key Performance Indicators, reports, metrics and methods for ongoing measurement of customer performance and departmental success. Embrace the use of Swift's business improvement tools and identify opportunities for continuous improvement.
• Maintain a positive work atmosphere by acting and communicating in a manner which reflects Swift's mission and values and facilitates the success of business unit in order to meet company expectations. Present a quality oriented image where the carrier and Swift's operations are treated in a consistent, professional, courteous and efficient manner, so that the impression is one of excellence.
• Perform additional responsibilities as assigned by leadership; perform site and carrier visits as necessary, which may require travel.

Copy and paste URL into browser to view full description: https://knxtrans.jdxpert.com/ShowJob.aspx?EntityID=2&id=6753

Qualifications: What you need to bring

• Four (4) years' industry experience, inclusive of a combination of brokerage and working in Third Party Logistics (3PL) environment and sales/service experience required.
• One (1) year experience in obtaining, retaining, growing a team and brokerage book of business required.
• Prior customer service experience preferred.
• Good verbal and written communication skills.
• Detail-oriented with strong organizational skills.
• Microsoft Office Suite
• Report generation
• Mathematical, analytical and problem solving skills.
• Ability to interpret user needs and translate into system requirements.
• Ability to understand system data and to identify discrepancies
• Previous knowledge of system analytics helpful
• Bachelors degree in business or related field; or equivalent combination of experience and education required.

Pay Range

$67,250.00 - $91,750.00 Annual

What we offer

Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.

Volunteer opportunities to support our local communities

We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.

Training, Development & Growth Opportunities

Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive.

Diversity, Equity and Inclusion

A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. Candidates must be authorized to work in the U.S. The Company does not sponsor employment visas.