Logistics Area Lead

Swift Transportation; Phoenix (AZ); On-site; USD 67,000 - 92,000; Full time

Benefits offered by this job

401k

Medical

Dental

Vision

Disability

Life Insurance

Pet Insurance

Employee Stock Purchase Plan

Paid training

Wellness programs

Flexible Spending Account

Tuition Assistance Programs

Military Leave

Vendor discounts

Job summary

Swift Transportation is seeking a transportation analytics leader to drive growth and profitability within its brokerages and 3PL operations. You will lead a team of transportation analysts, build carrier partnerships, and optimize routes to deliver value while maintaining KPI-focused performance.

You will develop brokerage solutions for complex freight, negotiate rates, and foster customer value through data-driven decisions, with travel to client sites as needed.

Qualifications

• Four (4) years' industry experience in brokerage and 3PL with sales/service experience required.
• Experience in building and growing a brokerage book of business.
• Strong verbal and written communication skills.
• Detail-oriented with strong organizational skills.

Responsibilities

• Create brokerage solutions for high-level complex freight conditions.
• Develop carriers through increased volume, profitability and service offerings.
• Address escalated, highly complex carrier issues; provide problem resolution and win-win solutions.
• Monitor team’s hourly refusal/acceptance of VIP load board from asset division.
• Facilitate route optimization and increase usage of key carriers.
• Monitor buy vs DAT, daily load count, loads per carrier/buyer, outbound calls, margins and fuel metrics.

Skills

Brokerage & 3PL experience

Team leadership

Sales/service experience

Verbal & written communication

Analytical skills

Microsoft Office

Report generation

Detail-oriented

Customer service

Education

Bachelor's degree in business or related field

Equivalent combination of experience and education

Tools

Microsoft Excel

CRM systems

Data analytics tools

Job description

Who We Are:

Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.

Description

Position at Swift Logistics

Job Responsibilities: What you will do

Responsible for consistently delivering on aggressive growth and profitability targets within their assigned region in order to position KNX as the best-in-class, asset based, 3PL. Provide leadership to team of transportation analysts as they buy and sell freight in a dynamic environment. Align the group for rapid and profitable growth through training, development and coaching. Build and optimize the use of carrier partner relationships, alliance partnerships and other relations to deliver the most compelling short and long-term customer value propositions and efficient means of moving our customer's freight.

• Create and provide brokerage solutions for high-level complex freight conditions.
• Develop key carriers through increased volume, profitability and service offerings.
• Address escalated, highly complex carrier issues; provide problem resolution and deliver win-win solutions that ensure carrier satisfaction.
• Monitor team 's hourly refusal/acceptance of VIP load board from asset division.
• Facilitate route optimization and increase usage of key carriers.
• Monitor buy vs DAT, daily load count, loads per carrier/buyer, outbound calls, margins and fuel metrics.
• Build carriers through identification of continuous moves, drop trailer and backhaul opportunities.
• Oversight of negotiations of rates and terms.
• Promotes strong communication with Team and follow ups, to grow existing carrier base and reduce 'new carriers' through outbound calls and reduction of DAT Posts. Hold designated brokerage teams accountable for delivering on customer-focus expectations.
• Maintain focus on Key Performance Indicators, reports, metrics and methods for ongoing measurement of customer performance and departmental success. Embrace the use of Swift's business improvement tools and identify opportunities for continuous improvement.
• Maintain a positive work atmosphere by acting and communicating in a manner which reflects Swift's mission and values and facilitates the success of business unit in order to meet company expectations. Present a quality oriented image where the carrier and Swift's operations are treated in a consistent, professional, courteous and efficient manner, so that the impression is one of excellence.
• Perform additional responsibilities as assigned by leadership; perform site and carrier visits as necessary, which may require travel.

Qualifications: What you need to bring

• Four (4) years' industry experience, inclusive of a combination of brokerage and working in Third Party Logistics (3PL) environment and sales/service experience required.
• One (1) year experience in obtaining, retaining, growing a team and brokerage book of business required.
• Prior customer service experience preferred.
• Good verbal and written communication skills.
• Detail-oriented with strong organizational skills.
• Microsoft Office Suite
• Report generation
• Mathematical, analytical and problem solving skills.
• Ability to interpret user needs and translate into system requirements.
• Ability to understand system data and to identify discrepancies
• Previous knowledge of system analytics helpful
• Bachelors degree in business or related field; or equivalent combination of experience and education required.

Pay Range:

$67,250.00 - $91,750.00 Annual

What we offer:

Our Benefits Package includes

• 401k
• Medical
• Dental
• Vision
• Disability
• Supplemental and Life Insurance
• pet insurance
• Employee Stock Purchase plan
• paid training
• wellness programs
• Flexible Spending Account
• Tuition Assistance Programs (subject to change)
• Military Leave
• discounts with our vendors

Volunteer opportunities to support our local communities - We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.

Training, Development & Growth Opportunities - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive.

Diversity, Equity and Inclusion - A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.

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The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. Candidates must be authorized to work in the U.S. The Company does not sponsor employment visas.