Logistics Administrator: Fast-Paced Support & Reporting

Syncreon; Olive Branch (MS); On-site; USD 32,000 - 48,000; Full time

Job summary

DP World in Olive Branch, MS is seeking an Administrator (NE) to support customer communications, reporting, and billing processes. The role involves coordinating with internal teams and external partners to ensure timely, accurate documentation and service levels.

The ideal candidate will be fast-learning, reliable, and detail-oriented, with strong Microsoft Office skills and the ability to handle multiple tasks in a dynamic environment.

Qualifications

• Must be able to follow through on all assignments.
• Meet deadlines consistently.
• Strong office administration skills including complete knowledge of Microsoft Office.
• Professional, accurate & precise, ability to manage multiple tasks.

Responsibilities

• Answer incoming calls and emails from internal and external customers.
• Complete daily reports in a timely manner including client/vendor reports to meet SLA’s.
• Ensure daily/weekly/monthly reports are completed accurately and sent on time.
• Liaise daily with customer contacts internal and external.
• Control flow of contract paperwork for new vendors.
• Maintain weekly billing files with the finance department.
• Attend customer review meetings, on and off site.
• Ensure client complaints are handled in-line with SLA.
• Escalate as needed to client/vendor/carrier.

Skills

Follow through

Deadline management

Office administration

Microsoft Office

Attention to detail

Multitasking

Tools

Microsoft Office

Job description

DP World in Olive Branch, MS is seeking an Administrator (NE) to support customer communications, reporting, and billing processes. The role involves coordinating with internal teams and external partners to ensure timely, accurate documentation and service levels.

The ideal candidate will be fast-learning, reliable, and detail-oriented, with strong Microsoft Office skills and the ability to handle multiple tasks in a dynamic environment.