Administrator (NE)

Syncreon; Olive Branch (MS); On-site; USD 32,000 - 48,000; Full time

Job summary

DP World in Olive Branch, MS is seeking an Administrator (NE) to support customer communications, reporting, and billing processes. The role involves coordinating with internal teams and external partners to ensure timely, accurate documentation and service levels.

The ideal candidate will be fast-learning, reliable, and detail-oriented, with strong Microsoft Office skills and the ability to handle multiple tasks in a dynamic environment.

Qualifications

• Must be able to follow through on all assignments.
• Meet deadlines consistently.
• Strong office administration skills including complete knowledge of Microsoft Office.
• Professional, accurate & precise, ability to manage multiple tasks.

Responsibilities

• Answer incoming calls and emails from internal and external customers.
• Complete daily reports in a timely manner including client/vendor reports to meet SLA’s.
• Ensure daily/weekly/monthly reports are completed accurately and sent on time.
• Liaise daily with customer contacts internal and external.
• Control flow of contract paperwork for new vendors.
• Maintain weekly billing files with the finance department.
• Attend customer review meetings, on and off site.
• Ensure client complaints are handled in-line with SLA.
• Escalate as needed to client/vendor/carrier.

Skills

Follow through

Deadline management

Office administration

Microsoft Office

Attention to detail

Multitasking

Tools

Microsoft Office

Job description

DP World is growing, and we need motivated and reliableAdministrator (NE) in Olive Branch, MS!The ideal candidate is fast learning, quick thinking and reliable. When you join our team, you will have the opportunity to participate in training for the necessary skills and experiences that will change your career!

About the Role

How you will contribute

• Answer incoming calls and emails from internal and external customers.
• Completion of all daily reports in a timely manner including all client / vendor reports to ensure SLA’s are met or exceeded.
• Ensure all daily/weekly/monthly reports are completed accurately and sent in a timely manner.
• Liaise on a daily basis with customer contact external and internal.
• Control flow of contract paperwork for new vendors.
• Maintain weekly billing files in conjunction with the finance department.
• Attend customer review meetings, both on and off site.
• Ensure that client complaints are handled in-line with SLA.
• Escalation point of contact with client / vendor / carrier for all customer service related issues.
• Other duties as assigned

Your Key Qualifications

• Must be able to follow through on all assignments.
• Meet deadlines consistently.
• Strong office administration skills including complete knowledge of Microsoft Office.
• Professional, accurate & precise, ability to manage multiple tasks.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between allnations and cultures– not just in what we do but also in how we behave.

We arededicated to creating a culture where everyone feels respected, supported, andempowered to reach their full potential. We believe that embracing inclusion anddiversity, drives innovation and growth and helps us connect people, businesses, andsocieties. Free minds and different perspectives are changing our world, and together we canchange what’s possible.

The DP World family comprises of syncreon, Imperial and P&O.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Nearest Major Market: Memphis
Job Segment: Logistics, Supply Chain, Supply, Operations