Administrative Coordinator – Reports & Customer Support

DP World; Olive Branch (MS); On-site; USD 32,000 - 45,000; Full time

Job summary

DP World in Olive Branch, MS is seeking an Administrator (NE) who is fast-learning, reliable, and capable of handling multiple tasks with accuracy.

You will support daily operations, answer calls and emails, prepare reports, manage contract paperwork for new vendors, and liaise with clients and internal teams.

This role offers training opportunities and exposure to an international logistics environment.

Qualifications

• HS Diploma required.
• College degree preferred.
• Must be able to follow through on all assignments.
• Meet deadlines consistently.
• Strong office administration skills including complete knowledge of Microsoft Office.
• Professional, accurate & precise, ability to manage multiple tasks.

Responsibilities

• Answer incoming calls and emails from internal and external customers.
• Completion of all daily reports in a timely manner including all client / vendor reports to ensure SLA’s are met or exceeded.
• Ensure all daily/weekly/monthly reports are completed accurately and sent in a timely manner.
• Liaise on a daily basis with customer contact external and internal.
• Control flow of contract paperwork for new vendors.
• Maintain weekly billing files in conjunction with the finance department.
• Attend customer review meetings, both on and off site.
• Ensure that client complaints are handled in-line with SLA.
• Escalation point of contact with client / vendor / carrier for all customer service related issues.
• Other duties as assigned

Skills

Microsoft Office

Time management

Education

HS Diploma

College degree preferred

Job description

DP World in Olive Branch, MS is seeking an Administrator (NE) who is fast-learning, reliable, and capable of handling multiple tasks with accuracy.

You will support daily operations, answer calls and emails, prepare reports, manage contract paperwork for new vendors, and liaise with clients and internal teams.

This role offers training opportunities and exposure to an international logistics environment.