Logistics Admin & Customer Support

FedEx Corporation; Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Federal Express Corporation is seeking a clerical Associate to perform a wide range of administrative tasks in support of hub and station operations in Birmingham, AL. You will handle data entry, records management, and customer inquiries while maintaining accuracy and timeliness in daily duties.

The role emphasizes strong clerical skills, proficiency with MS Office, and the ability to manage multiple tasks in a fast-paced environment, ensuring proper scan statuses and timely responses to issues.

Qualifications

• General business skills such as typing, data entry and review; use of phone, copier and fax.
• Proficiency with Microsoft Office software and web-based applications.
• Customer service skills to respond to requests professionally and efficiently.
• Strong time management and multi-tasking in a fast-paced environment.

Responsibilities

• Provides clerical support to management and operations (photocopying, filing, faxing, emailing, answering phone).
• Receives and resolves customer inquiries and issues on the frontline.
• Enters data in systems and compiles regular/adhoc reports for management.
• Maintains records and assists with audits and DOT-related documentation.

Skills

Typing

Data entry

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a clerical Associate to perform a wide range of administrative tasks in support of hub and station operations in Birmingham, AL. You will handle data entry, records management, and customer inquiries while maintaining accuracy and timeliness in daily duties.

The role emphasizes strong clerical skills, proficiency with MS Office, and the ability to manage multiple tasks in a fast-paced environment, ensuring proper scan statuses and timely responses to issues.