Logistics & Accounts Coordinator - Fast-Paced Ops

Lee Hecht Harrison Nederland B.V.; Richmond (CA); On-site; USD 28,000 - 33,000; Full time

Job summary

Lee Hecht Harrison Nederland B.V. in the Richmond area seeks a Logistics & Account Coordinator to thrive in a fast-paced operations environment.

The role blends logistics coordination, order management, customer support, and account administration, with daily activities impacting customer satisfaction and business performance. The ideal candidate stays organized, manages multiple priorities, and serves as a key contact between customers, vendors, and internal teams.

Qualifications

• High school diploma or equivalent required.
• Experience in logistics, transportation, customer service, or account coordination preferred.
• Proficiency with Microsoft Outlook, Word, and Excel.
• Ability to learn new systems and software quickly.
• Strong organizational and time management skills.
• Excellent attention to detail and accuracy.
• Effective verbal and written communication skills.
• Ability to manage competing priorities in a deadline-driven environment.
• Comfortable working onsite in a team-oriented setting.

Responsibilities

• Coordinate outbound shipments and assist with transportation scheduling to support on-time deliveries.
• Monitor inventory and shipment activity, communicating updates and resolving delivery-related issues.
• Serve as a primary contact for customers regarding order status, product availability, and shipment timelines.
• Enter and maintain customer orders with accuracy throughout fulfillment.
• Support customer accounts by responding to inquiries and maintaining account information.
• Track open orders, identify obstacles, and communicate solutions.
• Maintain records of orders, logistics activities, and shipment documentation.
• Generate reports related to inventory movement, order tracking, and account activity.
• Use project management tools to organize workflows and priorities.
• Collaborate with operations, sales, customer service, and logistics to meet goals.
• Suggest process improvements to enhance efficiency and service levels.
• Ensure deadlines are met while delivering high levels of customer support.

Skills

Microsoft Excel

Microsoft Word

Microsoft Outlook

Organizational skills

Time management

Communication skills

Problem solving

Onsite work

Education

High school diploma

Tools

Asana

Job description

Lee Hecht Harrison Nederland B.V. in the Richmond area seeks a Logistics & Account Coordinator to thrive in a fast-paced operations environment.

The role blends logistics coordination, order management, customer support, and account administration, with daily activities impacting customer satisfaction and business performance. The ideal candidate stays organized, manages multiple priorities, and serves as a key contact between customers, vendors, and internal teams.