Logistics Account Growth Specialist

Integratedcooling; Grand Rapids (MI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

401K Plan with Employer Match

Life Insurance Plan (employer paid)

PTO Plan (3 weeks)

6 paid holidays

Parental leave support

Professional coaching

Job summary

Ally Logistics seeks an Account Development Representative to support, maintain, and develop customer accounts within a dynamic team. You will act as both an Account Manager and Account Assistant for a diverse book, building strong relationships and ensuring on-time, accurate execution of operations.

The role emphasizes hustle, growth, and cross-functional collaboration in a fast-paced environment. The ideal candidate will thrive on relationship-building, upsell opportunities, and staying ahead

Qualifications

• Experience in maintaining and developing accounts.
• Minimum 2 years of industry experience.
• Alignment with #HUSTLE values and fast-paced environment.
• Strong written and verbal communication skills.

Responsibilities

• Develop and implement strategies to maximize account growth.
• Assist in developing customer SOPs and escalate issues as needed.
• Coordinate with operations to communicate updates and needs.
• Manage day-to-day activities to ensure timely loads and billing needs.
• Set expectations and coach assigned accounts.
• Cross-functional collaboration across teams and modes of transport.
• Identify upsell opportunities and acquire new business.
• Stay updated on market trends affecting accounts.

Skills

Account management

Account development

Relationship building

Communication skills

Multitasking

Coaching

Problem solving

Job description

Ally Logistics seeks an Account Development Representative to support, maintain, and develop customer accounts within a dynamic team. You will act as both an Account Manager and Account Assistant for a diverse book, building strong relationships and ensuring on-time, accurate execution of operations.

The role emphasizes hustle, growth, and cross-functional collaboration in a fast-paced environment. The ideal candidate will thrive on relationship-building, upsell opportunities, and staying ahead