Logistics Account Executive: Growth & Partnerships Charlotte

Spot AI; Charlotte (NC); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Onsite in Charlotte

Job summary

Spot Freight, Inc. in Charlotte, NC is seeking an Account Executive to support growth of existing accounts by leveraging freight solutions and building lasting partnerships. You will manage client relationships, respond to inquiries, quote as needed and help develop, operate, and grow assigned accounts.

The role requires strong communication, an energetic personality, and a solid work ethic. This is a non-exempt, on-site position based in Charlotte with daily collaboration across teams.

Qualifications

• Bachelor’s degree preferred, previous sales or customer service experience desirable.
• Logistics industry knowledge preferred.
• Proven track record of successful customer support.

Responsibilities

• Manage client operational relationships and day-to-day operations between customer and the Company by ensuring customer satisfaction, addressing customer inquiries, and developing and executing problem resolution.
• Serve as a direct avenue of clear communication for clients and prospective clients by developing, operating, maintaining, and growing assigned accounts.
• Review and identify new opportunities with the client, coordinating with the National Account Director to determine the appropriate approach for each designated customer.
• Ensure consistent operations and load management with internal Spot stakeholders, as dictated by customer needs; up to and including coordination with Spot teams in Carrier Account Management, Carrier Services and Logistics.

Skills

Communication

Negotiation

Account management

Problem solving

Organizational skills

Multi-tasking

Education

Bachelor's degree

Job description

Spot Freight, Inc. in Charlotte, NC is seeking an Account Executive to support growth of existing accounts by leveraging freight solutions and building lasting partnerships. You will manage client relationships, respond to inquiries, quote as needed and help develop, operate, and grow assigned accounts.

The role requires strong communication, an energetic personality, and a solid work ethic. This is a non-exempt, on-site position based in Charlotte with daily collaboration across teams.