Logistics Account Coordinator: Freight & Client Success

Carter Express, Inc.; Laredo, Northern (TX, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Carter LOGISTEED Express, Inc. in Laredo, TX is seeking a Toyota Specialist to join our logistics team.

You will manage customer relationships across order channels, own freight by creating and tracking orders, and provide proactive solutions to meet customer expectations. This full-time role requires a high school diploma, strong written and verbal communication, and the ability to work in a fast-paced environment.

Qualifications

• Requires a high school diploma or GED; college degree preferred.
• Experience in transportation and customer service is a plus.
• Strong written and verbal communication; ability to operate in a high-stress environment.

Responsibilities

• Retain working knowledge of transportation systems after training.
• Initiate contact with carriers and customers when appropriate.
• Facilitate communication between carriers and customers.
• Organize and track freight on an appropriate time schedule.
• Communicate events through management channels.
• Prepare professional communications across media.
• Support network-wide best practices and adapt to process changes.
• Provide hands-on support during peak times or absences.
• Collaborate with peers to standardize processes across the network.
• Work to develop proactive solutions within the logistics network.

Skills

Customer service

Communication skills

Problem solving

Team player

Education

High School Diploma or GED

College degree preferred

Tools

Microsoft Word

Excel

Outlook

Job description

Carter LOGISTEED Express, Inc. in Laredo, TX is seeking a Toyota Specialist to join our logistics team.

You will manage customer relationships across order channels, own freight by creating and tracking orders, and provide proactive solutions to meet customer expectations. This full-time role requires a high school diploma, strong written and verbal communication, and the ability to work in a fast-paced environment.