Bilingual Customer Service & Logistics Coordinator

Imperative Logistics Group; Laredo (TX); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401k + matching contribution

HSA + matching contribution

Paid Time Off

Life Insurance

Disability insurance

Job summary

Imperative Logistics Group is seeking a Customer Service Representative in Laredo, TX to handle import traffic tasks and coordinate with shippers, exporters, importers, and carriers. The role requires strong communication skills in English and Spanish, basic inventory control, and precise data handling.

Responsibilities include processing orders, managing arrival notices and bills of lading, keeping clients updated, and performing routine inventory audits while working closely with warehouse

Qualifications

• High school diploma or GED preferred.
• 1–3 months related experience or training, or equivalent.
• Ability to read and interpret safety and operating documents.
• English and Spanish communication clearly in writing and speaking.

Responsibilities

• Process work orders, arrival notices, and bills of lading as needed.
• Coordinate receiving/shipping of work orders to keep on schedule.
• Keep clients informed on shipment status and issues.
• Maintain accurate inventory records and perform cycle counts.
• Update client information and schedule appointments as required.
• Communicate with customers via email and phone to provide updates.

Skills

Bilingual English/Spanish

Reading/comprehension of documents

Organizational skills

Communication

Teamwork

Education

High school diploma or GED

Tools

Word processing

Spreadsheet software

Job description

Imperative Logistics Group is seeking a Customer Service Representative in Laredo, TX to handle import traffic tasks and coordinate with shippers, exporters, importers, and carriers. The role requires strong communication skills in English and Spanish, basic inventory control, and precise data handling.

Responsibilities include processing orders, managing arrival notices and bills of lading, keeping clients updated, and performing routine inventory audits while working closely with warehouse