Lockbox Payments Specialist: Precision & Processing

Busey; St. Louis (MO); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) match

Profit sharing

Employee stock purchase plan

Paid time off

Medical insurance

Dental coverage

Vision insurance

Life insurance

Long-term disability

Wellness incentives

Employee assistance program

Health savings account

Flexible spending accounts

Job summary

Busey is seeking a Lockbox Remittance Specialist I to handle servicing of lockbox clients with high accuracy in check deposits and data entry.

The role emphasizes processing mailed-in checks, adhering to HIPAA and security policies, and maintaining production standards while supporting the team across daily tasks.

Experience with high-speed imaging/extraction equipment and meticulous balance of electronic and paper records is valued.

Qualifications

• Strong oral and written communication skills.
• Excellent organizational skills.
• Keen sense of quality control and practices.
• Attention to detail and focus on meeting deadlines.

Responsibilities

• Sort incoming mail into correct customer bin.
• Prepare batches of work by removing payments and forms from envelopes.
• Process all lockbox deposits from direct and indirect customers.
• Follow standard operating procedures and customer specific instructions through data entry.
• Verifying checks through customer specific instructions for processing.
• Balance/reconcile electronic and paper documentation.
• Analyze information to determine accuracy and completeness of work.
• Conduct non-routine research.
• Operate high-speed imaging/ extraction Opex equipment.
• Re-associate check images to corresponding material while validating quality of images.
• Maintain HIPAA and confidentiality of customer account information; follow established policies and procedures as related to internal audits and security.
• Lend help to immediate team/team members, as needed.

Skills

Strong oral and written communication

Excellent organizational skills

Keen sense of quality control

Attention to detail and meeting tight/

Job description

Busey is seeking a Lockbox Remittance Specialist I to handle servicing of lockbox clients with high accuracy in check deposits and data entry.

The role emphasizes processing mailed-in checks, adhering to HIPAA and security policies, and maintaining production standards while supporting the team across daily tasks.

Experience with high-speed imaging/extraction equipment and meticulous balance of electronic and paper records is valued.