Location Support Specialist — Reception & Office

The Kendall Group; Lansing (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

The Kendall Group is seeking a Location Support Representative in a full-time role based at our Michigan locations. You will handle reception duties, greet customers, manage a multi-line switchboard, and support office processes using Microsoft Office tools.

We value strong communication, teamwork, and reliability for success in a fast-paced office environment. Prior experience with payments and report creation is a plus, with opportunities for growth within our employee-owned company.

Qualifications

• 2 years of Receptionist/Office Assistant experience.
• High School Diploma or GED equivalent.
• Experience with multi-line switchboard and Microsoft Office (Excel, Word, Teams).
• Excellent work ethic, time management, and communication skills, ability to work independently or in a team.
• Ability to explain work to others and train them if needed.
• Normal office environment; ability to sit frequently.

Responsibilities

• Direct incoming calls.
• Greet customers.
• Utilize Microsoft Office systems.
• Maintain and support business processes.
• Process payments.
• Establish relationships with customers and team members.
• Create detailed reports.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Multiline switchboard

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Word

Teams

Job description

The Kendall Group is seeking a Location Support Representative in a full-time role based at our Michigan locations. You will handle reception duties, greet customers, manage a multi-line switchboard, and support office processes using Microsoft Office tools.

We value strong communication, teamwork, and reliability for success in a fast-paced office environment. Prior experience with payments and report creation is a plus, with opportunities for growth within our employee-owned company.