Location Support Specialist: Front Desk & Admin

The Kendall Group; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

The Kendall Group in Knoxville, TN is seeking a Location Support Representative to help direct incoming calls, greet customers, and provide essential office support. The role emphasizes timely, accurate task completion and strong customer service in a busy office setting.

Ideal candidates will have at least 2 years of receptionist/office experience, a High School Diploma or GED, and proficiency with Microsoft Office.

Qualifications

• Proven ability to provide exceptional customer service.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks and deadlines.
• Experience with multi-line phone systems and basic office software.

Responsibilities

• Direct incoming calls and greet customers professionally.
• Provide general office support and administrative tasks.
• Maintain and support business processes.
• Process payments and documentation as required.
• Establish relationships with customers and team members.
• Create detailed reports and documentation.
• Perform other duties as assigned.

Skills

Service Excellence

Results oriented

Time management

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

The Kendall Group in Knoxville, TN is seeking a Location Support Representative to help direct incoming calls, greet customers, and provide essential office support. The role emphasizes timely, accurate task completion and strong customer service in a busy office setting.

Ideal candidates will have at least 2 years of receptionist/office experience, a High School Diploma or GED, and proficiency with Microsoft Office.