Employee-Owned Location Support Specialist

The Kendall Group, Inc.; Lansing (MI); On-site; USD 32,000 - 46,000; Full time

Job summary

The Kendall Group in Lansing, MI is seeking a Location Support Representative to direct calls, greet customers, and provide general office support within a fast-paced, employee-owned environment.

You will use Microsoft Office (Excel, Word, Teams) and a multi-line switchboard, maintain business processes, and assist with payments and reporting while building strong relationships with customers and teammates.

Qualifications

• 2+ years of receptionist or office assistant experience.
• High School Diploma or GED or equivalent.
• Proficient with Microsoft Office (Excel, Word, Teams).

Responsibilities

• Direct incoming calls and greet customers.
• Provide general office support and coordinate tasks.
• Maintain and support business processes and reporting.
• Process payments and establish relationships with customers and team members.
• Create detailed reports and assist Territory Manager as needed.

Skills

Receptionist experience

Communication skills

Time management

Teamwork

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Word

Teams

Multi-line switchboard

Job description

The Kendall Group in Lansing, MI is seeking a Location Support Representative to direct calls, greet customers, and provide general office support within a fast-paced, employee-owned environment.

You will use Microsoft Office (Excel, Word, Teams) and a multi-line switchboard, maintain business processes, and assist with payments and reporting while building strong relationships with customers and teammates.