Location Support Specialist - Customer Experience Champion

Kendall Group; Knoxville (TN); Hybride; USD 32 000 - 42 000; Plein temps

Résumé du poste

The Kendall Group is seeking a Location Support Representative to handle incoming calls, greet customers, and provide essential office support at our Knoxville location. You will help maintain processes, process payments, and support team members in a fast-paced environment.

Qualifications include 2 years of receptionist/office experience, a high school diploma or GED, and strong MS Office skills. You will work with a team under the Territory/Location Manager and contribute to excellent customer

Qualifications

• Two years of Receptionist/Office Assistant experience.
• High School Diploma or GED required.
• Experience with multi-line switchboard and Microsoft Office systems.

Responsabilités

• Direct incoming calls and greet customers.
• Provide general office support.
• Utilize Microsoft Office systems for daily tasks.
• Maintain and support business processes.
• Process payments.
• Build relationships with customers and team members.
• Create detailed reports.
• Perform other duties as assigned.

Connaissances

Service Excellence

Results oriented

Accountability

Teamwork

Decision Quality

Technical Expertise

Time Management

Safety Conscious

Formation

High School Diploma or GED

Outils

Microsoft Excel

Microsoft Word

Microsoft Teams

MS Office

Description du poste

The Kendall Group is seeking a Location Support Representative to handle incoming calls, greet customers, and provide essential office support at our Knoxville location. You will help maintain processes, process payments, and support team members in a fast-paced environment.

Qualifications include 2 years of receptionist/office experience, a high school diploma or GED, and strong MS Office skills. You will work with a team under the Territory/Location Manager and contribute to excellent customer