Front Desk Experience Specialist

Master Services; Knoxville (TN); On-site; USD 28,000 - 38,000; Full time

Job summary

Master Foundation & Crawl Space Repair in Knoxville, TN is seeking a Front Desk Receptionist to be the first contact for customers and visitors. You will manage calls, route inquiries, and support daily administrative tasks to ensure smooth office operations.

The role rewards a customer‑focused mindset, clear communication, and the ability to multitask in a fast‑paced team environment. High attention to detail and a collaborative attitude are essential for success.

Qualifications

• High school diploma or GED required.
• 1+ year of customer service or call center experience preferred.
• Must be 18 years of age or older.

Responsibilities

• Serve as the first point of contact for incoming calls and visitors
• Route calls and inquiries to the appropriate departments efficiently and professionally
• Provide administrative support across multiple teams as needed
• Process incoming and outgoing mail and packages
• Maintain organization and accuracy in daily front office operations
• Contribute to a positive and professional office environment

Skills

Customer service

Communication skills

Computer skills

Multitasking

Attention to detail

Team attitude

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Master Foundation & Crawl Space Repair in Knoxville, TN is seeking a Front Desk Receptionist to be the first contact for customers and visitors. You will manage calls, route inquiries, and support daily administrative tasks to ensure smooth office operations.

The role rewards a customer‑focused mindset, clear communication, and the ability to multitask in a fast‑paced team environment. High attention to detail and a collaborative attitude are essential for success.