Local Tax Expert & Community Growth Partner

Intuit, Inc.

San Marcos (CA)

On-site

USD 37,000 - 56,000

Full time

14 days+

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Benefits offered by this job

401(k) Matching
Paid sick leave
Employee Stock Purchase Plan
E&O Insurance
Employee Assistance Program
Product discounts
Marketing support

Job summary

Intuit, Inc. is hiring TurboTax Local Service Experts to work onsite at a TurboTax location in the United States. You will provide hands-on tax advice and complete tax preparation while engaging with local communities and growing your client base.

You will collaborate with specialists across bookkeeping, payroll, and financial planning to deliver end-to-end solutions. The role emphasizes client relationships, accurate tax solutions, and leveraging Intuit resources for ongoing support.

Qualifications

  • EA, CPA, or attorney with strong tax preparation experience and knowledge of tax laws.
  • Must have PTIN to file taxes.
  • Minimum 3 years of paid experience filing 30+ federal/state Form 1040 returns per season.
  • Willing to upskill into additional service types with training provided by Intuit.
  • Must work onsite, typically 8:00 AM–5:00 PM, at least 20 hours per week.
  • Must complete required training and development.
  • Must wear company uniforms and represent Intuit in advertising.
  • Interest in building a local and online TurboTax presence for the community.
  • Bilingual English/Spanish is a plus.
  • Experience in holistic tax advisory beyond filing.

Responsibilities

  • Provide hands-on tax advice and complete tax preparation services for TurboTax clients, from simple to complex scenarios.
  • Act as a proactive community ambassador to grow local TurboTax client base.
  • Connect clients with Intuit solutions across bookkeeping, payroll, and financial planning as needed.
  • Build long-term relationships by understanding client needs and delivering end-to-end support.
  • Deliver a best-in-class customer experience with professional and helpful service.

Skills

Tax prep
PTIN holder
Onsite availability
Community outreach
Bilingual EN/ES a plus

Education

EA/CPA/Attorney certification

Tools

Tax software
CRM tools

Job description

Intuit, Inc. is hiring TurboTax Local Service Experts to work onsite at a TurboTax location in the United States. You will provide hands-on tax advice and complete tax preparation while engaging with local communities and growing your client base.

You will collaborate with specialists across bookkeeping, payroll, and financial planning to deliver end-to-end solutions. The role emphasizes client relationships, accurate tax solutions, and leveraging Intuit resources for ongoing support.

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