Lobby Concierge & Resident Services Specialist

Strattonamenities; Chicago (IL); On-site; USD 20,664 - 27,552; Full time

Job summary

Strattonamenities in Chicago, United States, is seeking a dedicated concierge to maintain a welcoming lobby presence and assist residents with inquiries. This role involves greeting guests, managing phone calls, and ensuring the front desk is organized.

The ideal candidate will have prior hospitality experience, strong communication and interpersonal skills, and a professional demeanor. Must be available to work weekends and pass a background check. Competitive hourly rate based on experience.

Qualifications

• Prior concierge, front desk, hospitality, or customer service experience preferred.
• Strong communication and interpersonal skills.
• Professional appearance and demeanor.

Responsibilities

• Maintain a professional, welcoming lobby presence.
• Greet residents and guests, manage visitor access.
• Answer and route phone calls with proper etiquette.
• Monitor building access and follow security protocols.

Skills

Customer service experience

Communication skills

Interpersonal skills

Professional appearance

Basic computer proficiency

Job description

Strattonamenities in Chicago, United States, is seeking a dedicated concierge to maintain a welcoming lobby presence and assist residents with inquiries. This role involves greeting guests, managing phone calls, and ensuring the front desk is organized.

The ideal candidate will have prior hospitality experience, strong communication and interpersonal skills, and a professional demeanor. Must be available to work weekends and pass a background check. Competitive hourly rate based on experience.