Front Desk Concierge (Part-Time)

Strattonamenities; Chicago (IL); On-site; USD 20,664 - 27,552; Full time

Job summary

Strattonamenities in Chicago, United States, is seeking a dedicated concierge to maintain a welcoming lobby presence and assist residents with inquiries. This role involves greeting guests, managing phone calls, and ensuring the front desk is organized.

The ideal candidate will have prior hospitality experience, strong communication and interpersonal skills, and a professional demeanor. Must be available to work weekends and pass a background check. Competitive hourly rate based on experience.

Qualifications

• Prior concierge, front desk, hospitality, or customer service experience preferred.
• Strong communication and interpersonal skills.
• Professional appearance and demeanor.

Responsibilities

• Maintain a professional, welcoming lobby presence.
• Greet residents and guests, manage visitor access.
• Answer and route phone calls with proper etiquette.
• Monitor building access and follow security protocols.

Skills

Customer service experience

Communication skills

Interpersonal skills

Professional appearance

Basic computer proficiency

Job description

Chicago, United States | Posted on 06/05/2026

Key Responsibilities

• Maintain a professional, welcoming lobby presence at all times
• Greet residents and guests, manage visitor access, and announce arrivals
• Answer and route phone calls with proper etiquette
• Handle packages, deliveries, and key control according to property procedures
• Monitor building access and follow security protocols
• Assist residents with requests, reservations, and general inquiries
• Maintain accurate logs and reports for incidents, visitors, and deliveries
• Coordinate with property management and elevate issues when needed
• Ensure the front desk and lobby remain clean, organized, and presentable

Qualifications

• Prior concierge, front desk, hospitality, or customer service experience preferred
• Strong communication and interpersonal skills
• Professional appearance and demeanor
• Reliable, punctual, and able to work independently
• Comfortable handling multiple tasks in a fast-paced environment
• Basic computer proficiency and ability to learn property systems

Requirements

• Must be available to work weekends consistently
• Must be able to stand or sit for extended periods
• Must pass a background check

Compensation

• Competitive hourly rate based on experience

Stratton Amenities is an equal opportunity employer and considers all qualified applicants without regard to protected characteristics.