Front Desk Concierge (Overnight)

Strattonamenities; Chicago (IL); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid sick leave

Job summary

Stratton Amenities in Chicago, IL, seeks an experienced hospitality professional for overnight guest services. You will greet residents and visitors with warmth, anticipate needs, and ensure a seamless, high-end experience in our luxury buildings.

Join a team that values safety, discretion, and impeccable service. You’ll handle reservations, deliveries, and guest requests while upholding the brand’s commitment to inclusivity and exceptional hospitality.

Qualifications

• 3+ years in hospitality or upscale retail setting.
• Proven track record of delivering top-tier service.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Greet residents and visitors with warmth.
• Anticipate needs and go the extra mile for a seamless experience.
• Build and maintain positive relationships with the community.
• Keep a vigilant eye on safety and security.
• Handle a variety of requests from dinner reservations to package delivery with discretion.

Skills

Hospitality experience

Customer service

Communication skills

Problem solving

Professional appearance

Job description

Chicago, United States | Posted on 07/07/2026

Join Our Team

At Stratton Amenities, we redefine luxury living by providing unparalleled concierge services in upscale apartments and condominiums. Our mission? To craft unforgettable experiences for our residents, guests, and team members alike. If you're passionate about delivering exceptional hospitality and thrive in a dynamic, high‑end environment, we're looking for you.

Who You Are

• A night owl who loves engaging with people and making their day (or night!)
• Experienced in hospitality or upscale retail, with a knack for exceeding expectations.
• A problem‑solver who communicates effectively and dresses to impress.
• Self‑motivated, organized, and proactive, with a positive attitude that's contagious.

Shifts Available

• Full‑time or Part‑time, Overnight (Because the city never sleeps, and neither does luxury.)

Why Stratton?

• Competitive pay that rewards your hard work and dedication.
• A fun and supportive work environment where you can grow.
• The chance to be part of a team that values diversity and inclusion.

Your Role

• Be the welcoming face of luxury, greeting residents and visitors with warmth.
• Anticipate needs and go the extra mile to ensure a seamless experience.
• Build and maintain positive relationships with all members of our community.
• Keep a vigilant eye on safety and security, because peace of mind is priceless.
• Handle a variety of requests, from dinner reservations to package delivery, with efficiency and discretion.

Requirements

• 3+ years in hospitality or a high‑end retail setting.
• A proven track record of delivering top‑tier service.
• Flexibility to work nights, weekends, and holidays because luxury never takes a day off.

Benefits include health, dental, and vision insurance, paid sick leave, and paid time off.

Stratton Amenities is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Pay range: $17–$18 per hour.