Lobby Concierge & Guest Services Pro

Planned Companies; Santa Clara (CA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with employer match

Job summary

Planned Companies in Santa Clara, CA is hiring Front Desk Associates/Doormen to warmly greet tenants, guests and vendors and guide them to services and local attractions.

The role combines guest relations with administrative tasks: scheduling reservations, coordinating on-site events, managing mail deliveries, and maintaining lobby access. Schedule includes Friday 7:00 am–3:30 pm and Monday 3:00 pm–11:45 pm; pay is $27.00 per hour. Full-time benefits apply.

Qualifications

• 3+ years of customer service experience.
• Warm, welcoming attitude toward tenants, guests and vendors.
• Excellent written and verbal communication; basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly and able to multitask with good time-management.
• Ability to lift up to 50 lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors.
• Schedule reservations and plan on-site events.
• Provide local referrals to dining, entertainment, and services.
• Document and track mail, deliveries, and vendor services.
• Answer calls and monitor the lobby; manage keys and access cards.

Skills

Customer service

Communication

Guest relations

Multitasking

Time management

Lifting up to 50 lbs

Job description

Planned Companies in Santa Clara, CA is hiring Front Desk Associates/Doormen to warmly greet tenants, guests and vendors and guide them to services and local attractions.

The role combines guest relations with administrative tasks: scheduling reservations, coordinating on-site events, managing mail deliveries, and maintaining lobby access. Schedule includes Friday 7:00 am–3:30 pm and Monday 3:00 pm–11:45 pm; pay is $27.00 per hour. Full-time benefits apply.