Concierge Split Shift Part Time

Planned Companies; Santa Clara (CA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with employer match

Job summary

Planned Companies in Santa Clara, CA is hiring Front Desk Associates/Doormen to warmly greet tenants, guests and vendors and guide them to services and local attractions.

The role combines guest relations with administrative tasks: scheduling reservations, coordinating on-site events, managing mail deliveries, and maintaining lobby access. Schedule includes Friday 7:00 am–3:30 pm and Monday 3:00 pm–11:45 pm; pay is $27.00 per hour. Full-time benefits apply.

Qualifications

• 3+ years of customer service experience.
• Warm, welcoming attitude toward tenants, guests and vendors.
• Excellent written and verbal communication; basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly and able to multitask with good time-management.
• Ability to lift up to 50 lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors.
• Schedule reservations and plan on-site events.
• Provide local referrals to dining, entertainment, and services.
• Document and track mail, deliveries, and vendor services.
• Answer calls and monitor the lobby; manage keys and access cards.

Skills

Customer service

Communication

Guest relations

Multitasking

Time management

Lifting up to 50 lbs

Job description

Planned Companies - Concierge - Job Description

Schedule: Friday 7:00 am - 3:30 pm Monday 3:00 pm- 11:45 pm (16n hrs.)
Location: Santa Clara, CA
Pay: $27.00 per hour

Summary
Planned Companies' clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all.

Primary Job Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Requirements

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Benefits

• Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
• All employees (full-time and part-time) are eligible to participate in the company's 401K which has an employer match.

#planned1

Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.