Loaner Fleet Concierge — Growth & Benefits

Porsche Downtown Chicago; Chicago (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K and additional benefits

Accrued Vacation Time

Discounts on products, services, andve

Growth Opportunity

Job summary

Ed Napleton Automotive Group is seeking a Service Loaner Concierge at Napleton Downtown Porsche to manage the loaner fleet, prep vehicles, and support service operations.

This role documents vehicle conditions, keeps guests' loaner status up to date, and collaborates on customer service projects. Requirements include a high school diploma, 1 year in automotive service or hospitality, and a valid driver's license.

Qualifications

• High school diploma and at least 1 year experience in automotive service or hospitality.
• Effective communication skills.
• Valid Driver’s License and ability to drive company vehicles.
• 18+ years of age to comply with driving policy.

Responsibilities

• Perform and provide accurate contracts for loaner agreements.
• Manage loaner fleet and ensure vehicles are prepped and clean for guests.
• Inspect inbound and outbound vehicles and document conditions.
• Provide up-to-date status of guests’ vehicles in service.
• Prepare new vehicles to enter the loaner fleet.
• Monitor soon-to-be-retired loaners transferred to sales.
• Create reports of outstanding loaner vehicles due.
• Keep up to date with maintenance of loaner vehicles.

Skills

Customer service

Communication skills

Attention to detail

Valid driver's license

Education

High school diploma

Job description

Ed Napleton Automotive Group is seeking a Service Loaner Concierge at Napleton Downtown Porsche to manage the loaner fleet, prep vehicles, and support service operations.

This role documents vehicle conditions, keeps guests' loaner status up to date, and collaborates on customer service projects. Requirements include a high school diploma, 1 year in automotive service or hospitality, and a valid driver's license.