Loaner Fleet Concierge | Automotive Service Support

Napleton Automotive Group

Chicago, Northern (IL, KY)

Hybrid

USD 25,000 - 28,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, and Vision Insurance

401K and additional benefits

Accrued Vacation Time

Discounts on products, services, and?–

Growth Opportunity

Job summary

Napleton Automotive Group seeks a Service Loaner Concierge at Napleton Downtown Porsche to manage the loaner fleet and ensure guests receive clean, prepped vehicles. You will inspect inbound/outbound loans, update service status, and support management with service-related projects.

This role offers growth in a family-owned company with 90+ years in business. Qualified candidates have a high school diploma, at least 1 year in automotive service or hospitality, strong communication, and a valid

Qualifications

Requires effective communication skills.
High school diploma required.
1 year experience in automotive service or hospitality preferred.

Responsibilities

Perform and provide accurate contracts for loaner agreements.
Manage loaner fleet providing prepped clean vehicles ready for guests.
Accurately inspect conditions of inbound and outbound vehicles with documentation.
Provide up to date status of guests’ vehicles in service for repair.
Prepare new vehicles to enter loaner fleet.
Monitor soon to be retired loaner vehicles to be transferred to sales department.
Create reports of outstanding loaner vehicles that are due.
Keep up to date of maintenance of loaner vehicles.