Loan Solutions Specialist - Grow Your Career & Impact

Jobtome; Hayden (CA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist in California to help customers access financing options tailored to their needs. The role emphasizes empathetic service, driving branch goals, and managing the loan lifecycle from origination to completion.

Responsibilities include multi-channel customer engagement, proactive relationship building, and ensuring compliance with relevant laws while promoting optional insurance products.

Qualifications

• High School Diploma or GED is required or equivalent.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish is a plus for this role.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.]
• CoT_job_summary_short
• COMPANY NAME: OneMain Financial
• KEY POINTS: Loan sales role, commission opportunities, customer service focus

Skills

Sales

Collections

Customer Service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist in California to help customers access financing options tailored to their needs. The role emphasizes empathetic service, driving branch goals, and managing the loan lifecycle from origination to completion.

Responsibilities include multi-channel customer engagement, proactive relationship building, and ensuring compliance with relevant laws while promoting optional insurance products.