Loan Solutions Specialist: Growth, Impact & Rewards

OneMain Financial Group; San Marcos (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off (15 days’ vacation per y

Paid sick leave as determined by state

11 Paid holidays

Paid volunteer time

Job summary

OneMain Financial Group is seeking Loan Sales Specialists in California to empower customers with financing options for life’s expenses. You’ll build connections, guide customers through loan processes, and support them across the lifecycle in a competitive, rewarding environment.

You’ll work on-site with a schedule Mon-Fri (some extended hours including Saturdays) and benefit from a pathway to leadership roles, including training and incentives that recognize individual and branch success.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to ensure timely service.
• Exceed customer expectations by providing empathy and encouragement.
• Build connections and guide customers through loan processes and life cycle.
• Manage loan lifecycle and collections activities in compliance with laws.
• Engage customers via multiple channels including phone, email, chat and in-house systems.
• Demonstrate drive to achieve and maintain goal orientation.
• Educate customers on optional insurance products and loan terms.

Skills

Sales aptitude

Customer service

Multitasking

Communication

Education

High School Diploma or GED

Tools

CRM systems

In-house systems

Job description

OneMain Financial Group is seeking Loan Sales Specialists in California to empower customers with financing options for life’s expenses. You’ll build connections, guide customers through loan processes, and support them across the lifecycle in a competitive, rewarding environment.

You’ll work on-site with a schedule Mon-Fri (some extended hours including Saturdays) and benefit from a pathway to leadership roles, including training and incentives that recognize individual and branch success.