Loan Solutions Specialist — Grow Your Career & Impact

Jobtome; Fort Mill (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%)

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial is hiring Loan Sales Specialists who empower customers by listening to their needs and offering accessible financing options. The role rewards achievement and supports professional development within a collaborative environment.

You will handle multiple channels (phone, email, chat) to guide customers through loan processes, educate on insurance options, and contribute to branch goals while maintaining regulatory compliance.

Qualifications

• High School Diploma or GED.
• Preferred: Sales, Collections or Customer Service experience.
• Preferred: Bilingual - Spanish.

Responsibilities

• Multitask and adapt to dynamic demands to ensure timely service.
• Exceed customer expectations through ease, empathy and encouragement to meet branch goals.
• Develop new connections and maintain existing ones by engaging customers throughout the loan process and lifecycle, presenting tailored solutions.
• Manage the life cycle of loans, including collections activities while complying with laws and regulations.
• Engage with customers and other departments via phone, email, chat and in-house systems.
• Demonstrate a drive to achieve and a goal-oriented attitude.

Skills

Sales experience

Collections experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is hiring Loan Sales Specialists who empower customers by listening to their needs and offering accessible financing options. The role rewards achievement and supports professional development within a collaborative environment.

You will handle multiple channels (phone, email, chat) to guide customers through loan processes, educate on insurance options, and contribute to branch goals while maintaining regulatory compliance.