Loan Growth & Solutions Specialist

Jobtome; Larkspur (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Job summary

OneMain Financial is hiring a Loan Sales Specialist in California. You will listen to customers, present tailored financing solutions, and guide them through the loan process with empathy and efficiency.

The role emphasizes personal accountability, meeting branch goals, and delivering excellent service in a fast-paced environment. This on-site position offers competitive base pay of $18-$20 per hour plus performance-based incentives, full benefits, and opportunities for growth into leadership

Qualifications

• High School Diploma or GED.
• Experience in Sales, Collections or Customer Service preferred.
• Bilingual - Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Sales

Customer Service

Communication

Empathy

Education

High School Diploma

Job description

OneMain Financial is hiring a Loan Sales Specialist in California. You will listen to customers, present tailored financing solutions, and guide them through the loan process with empathy and efficiency.

The role emphasizes personal accountability, meeting branch goals, and delivering excellent service in a fast-paced environment. This on-site position offers competitive base pay of $18-$20 per hour plus performance-based incentives, full benefits, and opportunities for growth into leadership