Loan Solutions Specialist: Growth & Impact

OneMain Financial Group

Waxhaw (NC)

On-site

USD 25,000 - 39,000

Full time

2 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to assist customers with financing options and manage the loan lifecycle. You will engage customers through multiple channels and strive to meet branch goals while delivering excellent service.

The role emphasizes empathy, tailored solutions, and awareness of loan terms, with career growth opportunities and competitive compensation.

Qualifications

High School Diploma or GED is required.
Sales, Collections or Customer Service experience preferred.
Bilingual - Spanish preferred.

Responsibilities

Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options