Loan Solutions Specialist

Mariner Finance; Town of Florida (NY); Hybrid; USD 25,000 - 26,000; Full time

Job summary

Mariner Finance is seeking a customer service/sales oriented professional to join our office team. The role includes presenting loan solutions, processing credit applications, and helping customers with past due balances while meeting branch targets.

Hours include a rotating schedule, and the company offers a comprehensive benefits package for full-time employees. Candidates should have strong communication skills and reliable transportation to the assigned branch location.

Qualifications

• Minimum of one (1) year of experience in a customer service or sales position.
• Excellent written and verbal communication skills.
• Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs.
• Must obtain applicable licenses to sell insurance products offered to customers by the branch.

Responsibilities

• Provide exceptional customer service by proactively solving problems and presenting loan solutions.
• Process credit loan applications and analyze financial information.
• Proactively contact customers with past due balances to offer solutions and resolve delinquency.
• Meet or exceed individual and branch goals related to sales of company products and services.
• Maintain a cash drawer and handle daily deposits as required.
• Perform additional functions based on market demand and branch staffing.

Skills

Customer service

Sales

Written communication

Verbal communication

MS Office

Problem solving

Education

High school diploma

Tools

MS Office

Job description

Mariner Finance is seeking a customer service/sales oriented professional to join our office team. The role includes presenting loan solutions, processing credit applications, and helping customers with past due balances while meeting branch targets.

Hours include a rotating schedule, and the company offers a comprehensive benefits package for full-time employees. Candidates should have strong communication skills and reliable transportation to the assigned branch location.