Loan Solutions Advisor: Drive Financing & Growth

OneMain Financial Group; Matthews (NC); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Health and wellbeing options (medical,

Dental insurance

Vision insurance

401(k) match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time off

Zusammenfassung

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with accessible financing solutions. The role emphasizes delivering friendly, fast service and achieving branch goals in a competitive environment.

You will build connections, guide customers through the loan lifecycle, and support collections activities while ensuring compliance with regulations. A Spanish-speaking ability is preferred and on-site work is required.

Qualifikationen

• High School Diploma or GED required.
• Sales, collections or customer service experience preferred.
• Bilingual Spanish preferred.

Aufgaben

• Multitask and adapt to dynamic demands, ensuring timely service.
• Exceed customer expectations through empathy and encouragement to achieve branch goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while complying with applicable laws and regulations.
• Engage with customers and other departments via phone, email, chat and our in-house systems.
• Demonstrate passion for achievement and a goal-oriented attitude.
• Educate customers on optional insurance products and loan terms, ensuring thorough understanding.

Kenntnisse

Sales experience

Collections experience

Customer service experience

Bilingual Spanish

Ausbildung

High School Diploma or GED

Jobbeschreibung

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with accessible financing solutions. The role emphasizes delivering friendly, fast service and achieving branch goals in a competitive environment.

You will build connections, guide customers through the loan lifecycle, and support collections activities while ensuring compliance with regulations. A Spanish-speaking ability is preferred and on-site work is required.