Loan Solutions Specialist - Growth & Client Impact

OneMain Financial Group; Kannapolis (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

ESPP 10% discount

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access affordable financing while delivering friendly, efficient service. You will build relationships, present tailored loan options, and guide borrowers through the application and funding process in a fast-paced, customer‑oriented environment.

The role requires a High School diploma or GED, experience in sales, collections or customer service, and Spanish language skills are a plus.

Qualifications

• High School Diploma or GED required.
• Experience in sales, collections or customer service preferred.
• Spanish language skills are a plus.

Responsibilities

• Multitask and adapt to dynamic role demands to ensure timely service.
• Exceed customer expectations through empathy and results for branch goals.
• Develop new connections and maintain customers through loan process.
• Manage loan lifecycle, including collections, with regulatory compliance.
• Engage with customers via phone, email, chat and in-house systems.
• Demonstrate drive to achieve, and stay goal-oriented.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer Service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access affordable financing while delivering friendly, efficient service. You will build relationships, present tailored loan options, and guide borrowers through the application and funding process in a fast-paced, customer‑oriented environment.

The role requires a High School diploma or GED, experience in sales, collections or customer service, and Spanish language skills are a plus.