Loan Solutions Advisor

OneMain Financial Group; Jacksonville (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health & dental benefits

401(k) with up to 4% match

Employee Stock Purchase Plan (ESPP)

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with friendly, fast financing solutions. The role emphasizes empathetic service, meeting branch goals, and advancing within a supportive environment. On-site, with a schedule Monday–Friday and some extended hours; bilingual Spanish is preferred.

The position offers competitive compensation and opportunities for professional development, with benefits supporting health, retirement, and work-life balance.

Qualifications

• High School Diploma or GED.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish.
• Location: On site.
• Schedule: Monday–Friday with extended hours and possible Saturdays.

Responsibilities

• Multitask effectively and adapt to dynamic demands while delivering timely service.
• Exceed customer expectations with ease, empathy, and encouragement to meet branch goals.
• Develop new connections and maintain existing ones throughout the loan process.
• Manage loan life cycle including collections while complying with laws and regulations.
• Engage customers via phone, email, chat and our in-house systems.
• Educate customers on insurance products and loan terms.

Skills

Sales experience

Customer service

Bilingual Spanish

Communication

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with friendly, fast financing solutions. The role emphasizes empathetic service, meeting branch goals, and advancing within a supportive environment. On-site, with a schedule Monday–Friday and some extended hours; bilingual Spanish is preferred.

The position offers competitive compensation and opportunities for professional development, with benefits supporting health, retirement, and work-life balance.