Loan Solutions Advisor

Jobtome; Saginaw (TX); Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Descripción de la vacante

OneMain Financial in Texas (Saginaw) is hiring for an on-site role focused on delivering comprehensive loan solutions and superior customer service. You will engage customers across channels, manage loan life cycles including collections, and aim to exceed branch goals with empathy and proactive outreach.

The position welcomes candidates with a High School Diploma or GED, and preferences for experience in Sales, Collections or Customer Service. Bilingual Spanish is a plus.

Formación

• High School Diploma or GED is required.
• Sales, Collections or Customer Service experience preferred.

Responsabilidades

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Conocimientos

Bilingual Spanish

Sales experience

Customer service

Educación

High School Diploma or GED

Descripción del empleo

OneMain Financial in Texas (Saginaw) is hiring for an on-site role focused on delivering comprehensive loan solutions and superior customer service. You will engage customers across channels, manage loan life cycles including collections, and aim to exceed branch goals with empathy and proactive outreach.

The position welcomes candidates with a High School Diploma or GED, and preferences for experience in Sales, Collections or Customer Service. Bilingual Spanish is a plus.