Loan Solutions Specialist

Jobtome; Humble (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Hearing coverage

Life insurance

401(k) match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time off

Job summary

OneMain Financial is hiring a Loan Sales Specialist to serve customers with friendly, fast financing solutions. On site in Texas, you will listen to needs, present tailored loan options, and guide customers through the lifecycle from application to approval.

You’ll work toward branch goals while delivering empathetic service. You'll engage through multiple channels, manage loan processes, handle collections when needed, and stay compliant with regulations.

Qualifications

• High School Diploma or GED.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Education

High School Diploma or GED

Job description

OneMain Financial is hiring a Loan Sales Specialist to serve customers with friendly, fast financing solutions. On site in Texas, you will listen to needs, present tailored loan options, and guide customers through the lifecycle from application to approval.

You’ll work toward branch goals while delivering empathetic service. You'll engage through multiple channels, manage loan processes, handle collections when needed, and stay compliant with regulations.