Loan Solutions Advisor | Growth & Rewards

Jobtome; Ironton (OH); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Stock Purchase Plan

Tuition reimbursement

PTO

Paid holidays

Job summary

OneMain Financial is seeking a detail-oriented professional for an on-site role focused on delivering exceptional customer service throughout the loan lifecycle. You will engage customers via multiple channels, present tailored loan solutions, and drive toward branch goals with a customer-first approach.

The position may require some extended hours; a High School Diploma or GED is required, with preferred experience in Sales, Collections, or Customer Service and bilingual Spanish capabilities.

Qualifications

• High School Diploma or GED is required.

Responsibilities

• Multitask effectively to meet service demands.
• Exceed customer expectations with empathy and guidance.
• Develop connections and present tailored loan solutions.
• Manage loan lifecycle including collections with compliance.
• Engage customers across phone, email, chat and in-house systems.
• Demonstrate drive to achieve goals.
• Educate customers on loan terms and optional insurance products.

Skills

Sales

Collections

Customer Service

Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a detail-oriented professional for an on-site role focused on delivering exceptional customer service throughout the loan lifecycle. You will engage customers via multiple channels, present tailored loan solutions, and drive toward branch goals with a customer-first approach.

The position may require some extended hours; a High School Diploma or GED is required, with preferred experience in Sales, Collections, or Customer Service and bilingual Spanish capabilities.