Loan Solutions Specialist

Jobtome; Kyle (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%)</n>

Tuition reimbursement

Paid time off

Paid sick leave

11 Paid holidays

Paid volunteer time

Job summary

OneMain Financial is hiring a Loan Sales Specialist in Texas. The role focuses on listening to customer needs and offering financing options with friendly, fast service.

You will thrive in a competitive environment with opportunities for advancement and incentives based on individual and branch performance. The position is on-site, Monday–Friday with occasional extended hours, and benefits include health plans, retirement options, tuition reimbursement, and paid time off.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, collections or customer service experience.
• Bilingual - Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to provide timely service.
• Exceed customer expectations through empathy and encouragement to meet individual and branch goals.
• Develop new connections and maintain existing ones by engaging customers throughout the loan process and lifecycle, offering tailored solutions.
• Manage loan lifecycle, including collections activities, while complying with all laws and regulations.
• Engage with customers and other departments via phone, email, chat, and in-house systems.
• Demonstrate drive to achieve and a goal-oriented mindset.
• Educate customers on optional insurance products and explain loan terms and options clearly.

Skills

Customer service

Sales experience

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is hiring a Loan Sales Specialist in Texas. The role focuses on listening to customer needs and offering financing options with friendly, fast service.

You will thrive in a competitive environment with opportunities for advancement and incentives based on individual and branch performance. The position is on-site, Monday–Friday with occasional extended hours, and benefits include health plans, retirement options, tuition reimbursement, and paid time off.