Loan Solutions Advisor

OneMain Financial Group; Jacksonville (NC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist on-site to engage customers, assess needs, and provide access to affordable financing solutions. The role emphasizes responsive service, compliance, and teamwork.

Candidates with a High School Diploma or GED and experience in Sales, Collections, or Customer Service are preferred. Bilingual Spanish is a plus, with standard Monday–Friday hours and occasional extended hours including Saturdays.

Qualifications

• High School Diploma or GED required.
• Experience in Sales, Collections or Customer Service preferred.

Responsibilities

• multitask and adapt to dynamic demands, ensuring timely and efficient service.
• Exceed customer expectations by delivering results aligned to individual and branch goals.
• Develop new connections and engage customers throughout the loan process, offering tailored solutions.
• Manage the life cycle of loans, including collections activities, with compliance to laws and regulations.
• Engage with customers and other departments via multiple channels (phone, email, chat, in-house systems).
• Demonstrate passion for achievement and a goal-oriented mindset.
• Educate customers on optional insurance products and loan terms.

Skills

Sales

Collections

Customer Service

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist on-site to engage customers, assess needs, and provide access to affordable financing solutions. The role emphasizes responsive service, compliance, and teamwork.

Candidates with a High School Diploma or GED and experience in Sales, Collections, or Customer Service are preferred. Bilingual Spanish is a plus, with standard Monday–Friday hours and occasional extended hours including Saturdays.