Loan Solutions Advisor

OneMain Financial Group; Leander (TX); On-site; USD 32,000 - 54,000; Full time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist in Texas to listen to customers and provide access to friendly, fast, and affordable financing for life’s expenses. You will thrive in a competitive environment with opportunities for professional development and advancement.

Responsibilities include engaging customers, managing loan life cycles and collections, and educating customers on loan terms and optional insurance products. On-site schedule with occasional extended hours.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish preferred.

Responsibilities

• multitask and adapt to dynamic demands to provide timely, efficient service.
• Exceed customer expectations through ease, empathy, and encouragement to achieve branch goals.
• Develop connections and engage customers throughout the loan process, offering tailored solutions.
• Manage the life cycle of loans, including collections, while complying with laws and regulations.
• Engage with customers and other departments through multiple channels (phone, email, chat, in-house systems).
• Display passion for achievement and a goal-oriented attitude.

Skills

Sales

Customer Service

Collections

Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist in Texas to listen to customers and provide access to friendly, fast, and affordable financing for life’s expenses. You will thrive in a competitive environment with opportunities for professional development and advancement.

Responsibilities include engaging customers, managing loan life cycles and collections, and educating customers on loan terms and optional insurance products. On-site schedule with occasional extended hours.