Loan Solutions Advisor

Jobtome; New Cumberland (Cumberland County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial is hiring a Loan Sales Specialist to empower customers by listening to their needs and offering friendly, fast, and affordable financing solutions. This on-site role rewards teamwork and individual performance with competitive compensation and advancement opportunities.

You will handle loan lifecycle tasks across channels (phone, email, chat), build client relationships, and educate customers on loan options and optional insurance products while ensuring compliance and a high

Qualifications

• High School Diploma or GED is required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish is a plus.

Responsibilities

• Effectively multitask and adapt to dynamic demands of the role, ensuring timely service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Sales experience

Customer Service experience

Collections experience

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is hiring a Loan Sales Specialist to empower customers by listening to their needs and offering friendly, fast, and affordable financing solutions. This on-site role rewards teamwork and individual performance with competitive compensation and advancement opportunities.

You will handle loan lifecycle tasks across channels (phone, email, chat), build client relationships, and educate customers on loan options and optional insurance products while ensuring compliance and a high