Loan Solutions Advisor

Jobtome; Georgetown (IL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health and wellbeing options including

Job summary

OneMain Financial is seeking a Loan Sales Specialist to empower customers by listening to their needs and offering access to friendly, fast, and affordable financing. You will thrive in a competitive environment where individual and branch success are celebrated and rewarded.

In this role you will manage loan lifecycles, engage with customers through multiple channels, educate on insurance options, and work with cross-functional teams to meet goals while maintaining compliance and delivering

Qualifications

• High School Diploma or GED required.
• Preferred experience in Sales, Collections or Customer Service.
• Bilingual Spanish skills are a plus.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Sales experience

Customer service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to empower customers by listening to their needs and offering access to friendly, fast, and affordable financing. You will thrive in a competitive environment where individual and branch success are celebrated and rewarded.

In this role you will manage loan lifecycles, engage with customers through multiple channels, educate on insurance options, and work with cross-functional teams to meet goals while maintaining compliance and delivering