Loan Solutions Advisor

Jobtome; Pikeville (AL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Job summary

OneMain Financial is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing options. You will work on-site, engaging customers through multiple channels and guiding them through the loan process.

The role emphasizes multitasking, empathy, and meeting branch goals, with opportunities for professional development and advancement within a supportive, team-driven environment.

Qualifications

• High School Diploma or GED required.
• Preferred: sales, collections or customer service experience.
• Bilingual in Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic role demands to deliver timely service.
• Exceed customer expectations with empathy and encouragement to meet branch goals.
• Develop new connections and nurture existing ones by guiding customers through the loan process.
• Manage loan lifecycle, including collections, while complying with laws and regulations.
• Engage customers and departments via phone, email, chat, and in-house systems.
• Demonstrate drive to achieve and stay goal-oriented.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing options. You will work on-site, engaging customers through multiple channels and guiding them through the loan process.

The role emphasizes multitasking, empathy, and meeting branch goals, with opportunities for professional development and advancement within a supportive, team-driven environment.